Privacy Policy

1. Introduction

Qure Capital Markets Ltd. ("the Company") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, share, and protect the personal information of individuals who visit our website, open trading accounts, or use our services. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect the following categories of personal information:

Identity Information: Full name, date of birth, nationality, government-issued identification numbers and documents.

Contact Information: Email address, phone number, residential address.

Financial Information: Source of funds, employment status, annual income, net worth, trading experience, bank account details, and payment information.

Technical Information: IP address, browser type and version, device information, operating system, time zone settings, and browsing activity on our website.

Trading Information: Account activity, transaction history, trading positions, and account balances.

3. How We Use Your Information

We use your personal information for the following purposes:

To verify your identity and comply with applicable KYC/AML regulations. To open, manage, and maintain your trading account. To process deposits, withdrawals, and other financial transactions. To communicate with you about your account, our services, and any changes to our terms or policies. To detect and prevent fraud, money laundering, and other financial crimes. To improve our website, platform, and services. To comply with legal and regulatory obligations.

4. Data Sharing

We do not sell your personal information to third parties. We may share your information with trusted third parties in the following circumstances:

Service Providers: Payment processors, identity verification services, cloud hosting providers, and other technology partners who assist us in delivering our services. These parties are contractually obligated to protect your data and use it only for the purposes we specify.

Regulatory and Legal Requirements: We may disclose your information to regulatory authorities, law enforcement agencies, or other governmental bodies when required by law or in response to a valid legal request.

Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include encryption of data in transit and at rest, secure access controls, regular security assessments, and employee training on data protection practices. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active and for a period of at least five years after account closure, as required by applicable anti-money laundering and regulatory requirements. After the retention period, your data will be securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data: the right to access your data, the right to correct inaccurate data, the right to request deletion of your data (subject to legal and regulatory retention requirements), the right to restrict processing, the right to data portability, and the right to object to processing. To exercise any of these rights, please contact us at [email protected].

8. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be communicated through our website. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

11. Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].